UP: Taking Ophthalmic Administrators and Their Management Teams to the Next Level of Skill, Performance and Career Satisfaction, Second Edition

Corinne Wohl, MHSA, COE; John B. Pinto
ISBN 10:
ISBN 13:
Trade Paperback
Publication Date:
Item Number:
Product Dimensions:
6.00 x 9.00 inches

Book Description

Like having an expert mentor in your pocket, UP is a powerful, practical workbook designed to take ophthalmic administrators and practice managers to the next level of their careers, offering practical tips, concrete advice, and a step-by-step guide for any hurdle they face.

Authors Corinne Wohl and John Pinto are undisputed experts in the field, having decades of experience advising ophthalmic practices of all sizes and publishing numerous books and articles on the subject. In this book, Wohl and Pinto guide administrators toward best practices in coaching and developing their entire management team. UP is also a helpful tool for physician leaders (and leaders in training), who can only accomplish their board-level goals through effective lay managers.

UP provides readers with:
  • Practical tips on how to create a customized support and development program for each manager and administrator
  • A step-by-step process for better problem solving
  • Worksheets, insightful self-tests, and scorecards for immediate use as part of a linear career development program

More Information


“This book is a powerhouse, its uniqueness evident in its design and versatility. With its easy-to-follow workbook style, you can read it cover to cover tackling each task as you go, or you can jump from task to task as they apply to you. . . . Regardless of the situation, this book has the tools needed to skyrocket skill, performance, and career satisfaction all the way to the top.”
—Shawn Carter, COE, OCS, Administrative Eyecare
 “The tools and insights shared in this book have been extremely helpful in elevating my leadership skills as an Administrator along with assisting our management team to become stronger and more well-rounded. This book is always within arm’s reach because of all the multifaceted content.  Must read for all leaders within a medical practice.”
—Vicki Corby, COE, Invision Eye Care Specialists, Lakewood, NJ
 “UP has been the perfect “medicine” enabling our under-developed management structure to catch up with our runaway successful clinical volume. Corinne and John have teamed up to create the perfect recipes to build and buttress your management systems from top to bottom. It provides valuable advice for all levels of your practice… from senior leadership to daily operations on the floor. UP will make your practice soar!”
—Alan Solinsky, MD, Solinsky Eye Care, West Hartford, CT
 “UP is an absolute must-read for every ophthalmic administrator, ophthalmic manager and ophthalmologist. It should be read before launching a practice, while running a practice…it’s a perfect go-to reference for tackling focused practice challenges. The practical examples and case histories in UP will make your practice more successful and your job less stressful.

Although UP focuses on ophthalmology, this book readily applies to every medical specialty.  Every ophthalmology practice should have copies of this book in the hands of every owner and each member of the leadership team.  I am so grateful to be introduced to the teachings in this book.  It has changed how I relate to my patients, my colleagues and my team.”
—Olivia M. Dam, MD, Medical Director and Eye Surgeon, Victoria Eye, Victoria, BC
 “All ophthalmic executives should include a copy of UP as part of their practice improvement toolkit.  It’s a handy reference guide for managing the business of ophthalmology and for cultivating superior leadership skills.”
—Candy Simerson, iCandy Consulting, LLC, Marana, AZ
 “UP is a must-read book for practice administrators, managing partners and mid-level managers. This book takes the reader on a journey through the many complexities and challenges of ophthalmic practice management… and provides the answers! Its step-by-step granular approach to problem-solving is refreshing and helpful for tackling basic through advanced issues. Sometimes you just need some inspiration or a way to get un-stuck…and this book does that and much more.”
—Tammy Griffin, COE, Administrator, VisionFirst Eye Center, Birmingham, AL
 “After reading UP: Taking Ophthalmic Administrators and Their Teams to the Next Level of Skill, Performance and Career Satisfaction, I have a clearer understanding of how to better handle the toughest situations in my position. This book has been a great resource as I transitioned an employee into Lead Ophthalmic Technician. We’ve used the various screening tools and scorecards within the book to drive interpersonal and professional growth. I’d highly recommend that every administrator and practice owner read this entire book to advance professionally."
—Melissa Chiquelin, Office Manager, Insight Retina Consultants, Aurora, CO